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Old 06-09-2018, 16:09   #21
Malcolm Tucker
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Originally Posted by Malcolm Tucker View Post
I've had this PC World email as well but can't remember ordering anything from them, or Curry's. My email goes back to 2014 and got nothing from them, yet they clearly have my email and name and have now allegedly lost even more details to hackers.

Might do that GDPR 'WOT THE FUCK YOU GOT ON ME?' type request.
Quote:
Thank you for your request in regards to your subject access under General Data Protection Regulations (GDPR)

Unfortunately we cannot find any data on record that matches your initial request information:

- E-mail address
- First name
- Last name

This concludes our data request fulfilment. Please note additional requests for information from this person(s) will require payment of 99.99.


So they have my email on record to send me their hack warning, but, they don't have it on record? And it's UNDRED QUID to enquire further?
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Old 06-09-2018, 16:35   #22
Enoch Powell
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Presumably there must be some organisation you can complain to if the GDPR request isn't fulfilled properly like that?
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Old 06-09-2018, 18:18   #23
Chuckles
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They aren't allowed to charge a fee unless the request is deliberately unfounded and excessive. If you are trying to find if your details were leaked in a hack then that doesn't apply. Ask them on what grounds they are trying to charge for a Subject Access Request.
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This is now serious business.
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